Conflict resolution and mediation in the energy supply industry
Your situation
- You want to resolve in the short term and lastingly the conflict situations between your company and external partners so that cooperation of the parties continues to be possible.
- You want to resolve the conflicts between employees or in work teams respecting individual interests and bring them to a successful end with a consensus solution.
- You want to maintain legal peace, minimize the legal risk for your company and avert legal costs. For this reason you are looking for an inexpensive solution alternative out of court.
Our solutions for your success
On the basis of more than 10 years' experience in the area of the energy supply industry we support you in the resolution of conflict situations. Our industrial experience helps situations to be analysed quickly and finding the solution to be accompanied in the overall context.
We consider neutrally the specific situation and compile a conflict resolution strategy. Here both technical questions and emotional and intercultural aspects are taken into account.
We employ the suitable solution methods and tools corresponding to the current environment for conflict solution. If necessary we undertake mediation processes with the parties involved. In this way it is possible to solve conflicts satisfying individual interests lastingly and in consensus. Legal peace is maintained with this type of conflict resolution and the confidence between the parties to the conflict is revitalized.
Moreover we implement conflict solution systems which enable conflicts to be recognized early on and brought to a solution process. In this way you avoid friction losses and lower your costs permanently.
Qualification
Torsten Komke has been working since 1992 as consultant in the energy supply environment. The consultancy work comprised up to 1997 predominantly organization strategic and organization technical questions. Since 1998 Torsten Komke has been concerned in the main with market and corporate strategic themes. Significant experience in this respect was acquired abroad, for example in France, Switzerland, Jordan and Palestine. Since 2001 Torsten Komke has also been concerned with the market strategic alignment of German regional supply companies as well as with cooperations between French, German and Swiss energy supply companies.
Torsten Komke has attended the following training courses to develop his proficiency as a mediator:
- Conflict management (Thomas Dehler Foundation, Munich)
- Economic mediator (Grundig Academy, Nuremberg)
- Mediator (Centre for Mediation, Cologne)
KOMKE Consulting (BDU) is member of the Nürnberger Gesellschaft für Mediation e.V. and the BMWA Bundesverband Mediation in Wirtschafts- und Arbeitswelt.
Examples of concluded mediation processes
- Mediation between a managing director and the management assistant regarding questions of work organization and work climate (communal energy supply company)
- Mediation between a managing director and a project manager on management questions (service company in the energy supply industry environment)
- Mediation between the management and the shareholders concerning conflicts of interest (regional energy supply company)
- Mediation between a system supplier and a public property developer on contract and delivery questions (federal state)
- Mediation between German and French shareholders on questions of strategic market and corporate alignment (international service company)


