Business process organization in the power supply industry
Since the start of deregulation, many supply companies have performed extensive GPO projects having as objective the optimization of overlapping and strategic corporate processes, but the detailed processes were frequently neglected. With the "Continuous process developmen"; method the KOMKE Consulting (BDU) has developed an approach that is focussed on cost efficient and lasting optimization of detailed processes.
The present range of services is directed to supply companies of all orders of magnitude and types.
Your situation
- You want to increase the efficiency of specific business processes and reduce process costs selectively.
- You want to perform business process optimizations at lower cost, faster and more lastingly than you are previously accustomed.
- Classical approaches to business process optimization do not go far enough for you. You want to include the employees as well as know that industrial psychological, ergonomic and organizational aspects are satisfied.
- Improvement of process quality is an important concern for you.
- You consider the identification of the employees with the business processes to be a factor decisive for success.
- You want to have competent employees who are able to optimize business processes continuously and independently.
Our solutions for your success
The method of continuous process development is an approach to improving process efficiency and process quality. It is based on the method of process moderation developed in 1996 by Martin Rückholz which has been developed further by the KOMKE Consulting (BDU) and has been adapted for the specific requirements in the industrial and power supply environment.
It is assumed in the basic approach that the employees of an organization are the experts for their own processes and never an external advisor. The external advisor (process moderator) accompanies the employees, using suitable techniques, during the change process and imparts them methods for independently optimizing processes and contents.
The extraordinary cost efficiency of this reorganization approach is achieved by the early involvement of the affected employees as well as a procedure model which avoids superfluous expenses.
Compared with classical approaches, the method of continuous process development has the following advantages:
- Even small processes can be optimized quickly and cost efficiently.
- High identification and motivation of the employees, since their ideas, experience and skills are used and are recognized during the entire change process.
- Lasting and practice-oriented solutions, since industrial psychological, ergonomic, organizational and economic aspects are taken into account equally.
- High investment protection due to the implementation of efficient methods and appropriate process controlling.
Examples of concluded projects
- Reorganization of processes for acquiring accounting vouchers in the creditor and assets accounts of a power supply company
- Reorganization of the contract management for power supply contracts in a power supply company
- Reorganization and pioneering alignment of meter changing in the "Water" division of a power supply company
- Reorganization of the data logging system in different hazardous waste disposal companies
- Reorganization of the process for distribution of changes in the maintenance manual of a car manufacturer